Website Terms of Use
Honoring Your Journey Counseling, LLC (HYJC)
Including services provided by Satya R. Montgomery, LICSW, as applicable
Effective Date: October 23, 2026
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1. Introduction and Acceptance of Terms
Welcome to the website of Honoring Your Journey Counseling, LLC (“HYJC,” “we,” “us,” or “our”), located at www.honoringyourjourney.com (the “Website”).
These Terms of Use (“Terms”) describe the conditions for accessing and using our Website, including its informational content, online inquiry forms, and other website features.
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By accessing or using the Website, you acknowledge these Terms. If you do not agree with them, please discontinue use of the Website.
These Terms concern use of the Website only. They do not replace any clinical treatment agreement, informed consent, financial agreement, patient privacy notice, or other document applicable to services provided by a licensed healthcare professional.
2. Purpose of the Website
This Website provides general information about behavioral health services, participating clinicians, areas of clinical practice, insurance information, resources, and ways to request an initial consultation.
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HYJC operates the Website and performs administrative, practice-management, coordination, and related support functions.
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Professional counseling, psychotherapy, and other clinical services are provided by appropriately licensed individual healthcare professionals, acting within their authorized scopes of practice and subject to applicable professional and state licensing requirements.
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Clinicians may participate in different professional, contractual, or insurance arrangements. Information displayed on this Website does not alter the identity, professional responsibilities, or legal obligations of the clinician or entity providing a particular service.
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Nothing on this Website should be interpreted as representing that HYJC, solely through its business or administrative operations, independently practices a licensed healthcare profession.
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3. Website Information Is Not Medical Advice
The Website may contain educational articles, general mental health information, descriptions of therapeutic approaches, and other resources intended for informational purposes.
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Such content is not a substitute for an individualized professional assessment, diagnosis, treatment, or advice from a qualified healthcare professional.
Reading Website content does not create a therapist-client or healthcare provider-patient relationship.
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Visitors should consult an appropriately qualified healthcare professional regarding their specific health concerns.
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4. No Therapist-Client Relationship Through Website Use
Accessing the Website, submitting an inquiry, requesting a consultation, or communicating through a website form does not automatically establish a therapist-client relationship.
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A professional treatment relationship is established only when the appropriate clinician accepts the individual for services and applicable intake, consent, and other required procedures have been completed.
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A consultation request does not guarantee an appointment, acceptance for treatment, a particular clinician, or availability of services.
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5. Emergencies and Crisis Situations
This Website is not an emergency service and must not be used for urgent mental health or medical emergencies.
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Website forms, general email addresses, and consultation requests may not be monitored continuously and should not be used to report an immediate crisis.
If you are experiencing an emergency or believe that you or someone else is in immediate danger:
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Call 911 or your local emergency services.
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Go to the nearest emergency department.
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In the United States, call or text 988 to reach the Suicide & Crisis Lifeline.
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Do not wait for a response to a website inquiry during an emergency.
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6. Consultation Requests and Website Forms
The Website may allow visitors to request an introductory consultation, submit general inquiries, or communicate with HYJC's administrative team.
When using these features, you agree to provide information that is reasonably accurate and necessary for the inquiry.
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Please avoid including more sensitive personal or health information than is necessary for HYJC to respond to your request.
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Submitting a form does not guarantee that a clinician is available, that a particular service is appropriate, or that your health insurance will cover services.
Personal and health-related information submitted through the Website will be handled in accordance with applicable privacy laws and HYJC's published privacy notices.
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7. Availability of Clinical Services and State Licensure
The availability of services depends on factors that may include:
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The clinician's professional licensure and authorization to practice in the state where the client is located.
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The clinician's availability and clinical scope of practice.
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Clinical appropriateness and eligibility for services.
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Applicable legal and professional requirements.
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Insurance participation, benefits, and payment arrangements.
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A reference to a state, city, service, or clinician on the Website does not guarantee that appointments are currently available in that location.
Clinical services will be furnished only when permitted by applicable law and professional licensing requirements.
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8. Telehealth Services
The Website may describe telehealth and online psychotherapy services provided by participating licensed clinicians.
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Actual telehealth treatment, including clinical appointments and patient documentation, is coordinated through designated clinical and practice-management systems, such as TherapyNotes, rather than through general Website content.
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Telehealth availability, consent, privacy, technology requirements, and clinical suitability may be addressed in separate documents provided as part of the clinician's intake and treatment process.
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These Terms do not replace telehealth-specific informed consent or professional obligations.
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9. Insurance, Fees, and Payment Information
The Website may provide general information concerning accepted insurance plans, payment arrangements, and fees.
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Insurance participation may differ by clinician, billing entity, plan, location, and date of service.
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Information displayed on the Website does not guarantee insurance eligibility, network participation for a particular appointment, reimbursement, coverage, or a specific out-of-pocket expense.
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Patients remain subject to applicable financial agreements, payer requirements, and legally required cost-sharing obligations.
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Any fees or payment terms applicable to actual clinical services will be addressed separately through the relevant intake, treatment, billing, or financial documentation.
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10. Privacy and Protected Health Information
HYJC respects the privacy of Website visitors and individuals seeking behavioral healthcare.
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Information about the collection and use of personal data through this Website is provided in our:
Website Privacy Policy:
https://www.honoringyourjourney.com/privacypolicyhyjc
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Information concerning applicable protected health information practices and patient rights is provided in our:
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Notice of Privacy Practices:
https://www.honoringyourjourney.com/privacypracticeshyjc
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These Terms do not reduce or waive any rights available to individuals under HIPAA or other applicable federal and state privacy laws.
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When applicable, the Notice of Privacy Practices and governing healthcare privacy laws control how protected health information is handled.
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11. Website Accounts and Third-Party Systems
Certain Website features may require users to establish an account or use external services.
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If account access is available, users are responsible for maintaining the confidentiality of their login credentials and for notifying HYJC of suspected unauthorized activity involving their account.
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The Website may link to or interact with third-party platforms, including systems used for patient intake, clinical documentation, scheduling, or other administrative services.
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Those platforms may have separate terms, privacy policies, and security requirements.
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Website membership or access to a general visitor account does not, by itself, establish a clinical relationship or provide access to clinical records.
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12. Acceptable Use of the Website
Visitors agree not to misuse the Website or interfere with its operation.
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Prohibited activities include:
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Attempting unauthorized access to Website accounts, systems, or data.
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Interfering with Website security or functionality.
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Introducing malicious software or harmful code.
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Submitting knowingly false, fraudulent, threatening, or unlawful content.
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Using Website materials in ways that violate applicable law or the rights of others.
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Attempting to obtain confidential information about patients, clinicians, employees, or other individuals without authorization.
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HYJC may take reasonable steps to protect the Website, its users, and its systems from unauthorized or harmful activity, consistent with applicable law.
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13. Intellectual Property
Unless otherwise indicated, the Website's original written content, layout, graphics, branding, and other materials are owned by HYJC or used with permission from their respective owners.
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Website materials are provided for personal, informational, and other lawful uses consistent with these Terms.
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Visitors may not reproduce, distribute, modify, or commercially exploit protected Website materials without appropriate permission, except as permitted by applicable law.
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Third-party names, logos, trademarks, and other intellectual property remain the property of their respective owners.
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14. External Links and Educational Resources
The Website may provide links to external websites, professional organizations, educational resources, community services, and third-party platforms.
These links are provided for convenience and informational purposes.
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Unless otherwise stated, inclusion of a link does not imply that HYJC endorses, controls, or guarantees the accuracy, availability, privacy practices, or services of the external website.
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Visitors should review the relevant terms and privacy policies before providing information to third-party websites.
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15. Testimonials, Educational Content, and Treatment Outcomes
Individual experiences described in testimonials, articles, or other Website content do not guarantee that another person will have the same experience or achieve a particular outcome.
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The effectiveness of behavioral health treatment depends on individual circumstances and many other factors.
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Information about a clinician's qualifications, licensure, training, and professional experience should be understood in the context of that clinician's specific professional credentials.
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Nothing on the Website constitutes a guarantee of a particular clinical result.
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16. Website Availability and Accuracy
HYJC makes reasonable efforts to maintain accurate and current Website information.
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However, Website information may change, including clinician availability, professional affiliations, insurance participation, and services.
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The Website may occasionally be unavailable because of maintenance, technical issues, or other circumstances.
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Visitors are encouraged to contact HYJC to confirm information that may affect their decisions.
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To the extent permitted by applicable law, HYJC does not guarantee uninterrupted Website availability or that all general informational content will be free of errors.
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Nothing in this section limits rights or remedies that cannot legally be waived, or alters the professional duties of licensed clinicians.
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17. Accessibility
HYJC seeks to make its Website accessible and usable for visitors with different needs.
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If you encounter difficulty accessing Website content or need assistance obtaining information in another accessible format, please contact HYJC using the contact information below.
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We welcome information about accessibility barriers so they can be evaluated and addressed.
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18. Changes to These Terms
HYJC may revise these Website Terms of Use to reflect changes in Website functions, business operations, applicable laws, or other relevant circumstances.
Updated Terms will be posted on the Website with a revised effective date.
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Changes will apply prospectively to Website use as permitted by law and will not replace or retroactively modify existing clinical treatment agreements.
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19. Applicable Law
These Terms concern use of a Website operated by a Massachusetts-based organization.
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To the extent permitted by applicable law, questions concerning these Website Terms will be interpreted under the laws of the Commonwealth of Massachusetts.
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This provision does not override mandatory federal law, consumer protections, healthcare confidentiality laws, professional licensing requirements, or legal rights that apply to individuals or clinical services in other states.
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20. Contact Information
For general questions concerning this Website or these Terms, please contact:
Honoring Your Journey Counseling, LLC
44 Bearfoot Rd, Suite 231
Northborough, MA 01532
Email: info@honoringyourjourney.com
Telephone: 508-658-0557
Website: https://www.honoringyourjourney.com/
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Please do not submit urgent clinical matters or detailed protected health information through a general Website contact channel.
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Effective Date: October 23, 2026
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These Terms govern Website use only and do not replace informed consent, treatment agreements, financial agreements, or applicable patient privacy rights.
